FAQ

What does "display order" mean?
With the Display Order select option, you can change the order in which your assets appear in. The lower the number, the higher that something appears in th...
Mon, 23 Jul, 2018 at 6:01 PM
Emails going into customers spam folders?
Learn how to stop your emails from BoothBook going into customers email spam or junk folders.   Step 1: Check Your Email Address From time to time, de...
Thu, 2 Aug, 2018 at 1:34 PM
Upgrade My BoothBook Account
Log into your BoothBook Dashboard Go to Configuration (cog icon) then to Account & Billing Select Your Upgrade Plan from the options and click C...
Tue, 17 Jul, 2018 at 12:24 PM
What to do about failed subscription payments?
What to do if your payment is declined? We will attempt to charge the balance again 3 days, 5 days and 7 days after the payment date.   How can I Change ...
Fri, 15 Jun, 2018 at 3:46 PM
Can I Import Bookings From Another System?
You're able to manually add bookings or move bookings from an alternative booking system. We do not offer an import feature by design because when manu...
Tue, 26 Jun, 2018 at 4:23 PM
SMS messages not sending? - Check your Text Local API Key
For all users that use Text Local as their SMS provider - Text Local have recently updated their API to use API keys rather than log in details. Login detai...
Thu, 23 Aug, 2018 at 11:37 AM
How do I see what features/ bug fixes have been done?
We're constantly updating and adding extra features to BoothBook, so how do you keep up? Visit the Change Log page Log into your BoothBook Go...
Thu, 28 Jun, 2018 at 4:31 PM
How do i see emails and messages that have been sent from my BoothBook system?
With BookBook's scheduled notifications, emails and messages get sent off to customers and staff without you having to lift a finger, but what if you d...
Tue, 4 Sep, 2018 at 2:14 PM
How to add a special offer banner, extra titles or messages on the booking form
Some BoothBook text areas allow HTML, CSS and Javascript, so are perfect for adding special offer banners, extra titles and messages. These areas can also b...
Tue, 3 Jul, 2018 at 12:58 PM
Embed Tawk.to Widget into Your BoothBook
Follow the video and the instructional steps below to add the Tawk.to widget to your BoothBook booking system: Sign up (If you don’t already have...
Tue, 3 Jul, 2018 at 12:50 PM