FAQ

What does "display order" mean?
With the Display Order select option, you can change the order in which your assets appear in. The lower the number, the higher that something appears in th...
Mon, 23 Jul, 2018 at 6:01 PM
Emails going into spam folders or not being delivered?
Learn how to stop emails from your BoothBook going into yours or your customers email spam/junk folders and ensure they are being delivered.  BoothBo...
Wed, 26 Aug, 2020 at 10:03 AM
Upgrade My BoothBook Account
Log into your BoothBook Dashboard Go to Configuration (cog icon) then to Account & Billing Select Your Upgrade Plan from the options and click C...
Tue, 13 Oct, 2020 at 12:43 AM
What to do about failed subscription payments?
What to do if your payment is declined? When a subscription payment fails, it will attempt to charge the payment 4 times over 7 days. You will receive a...
Wed, 14 Oct, 2020 at 7:20 AM
Can I Import Bookings From Another System?
Import Booking Information via Leads CSV Import your important Booking information via the Leads CSV Importer - follow these instructions For each Lead, ...
Thu, 12 Dec, 2019 at 6:31 PM
SMS messages not sending? - Check your Text Local API Key
For all users that use Text Local as their SMS provider - Text Local have recently updated their API to use API keys rather than log in details. Login detai...
Thu, 28 Feb, 2019 at 4:12 PM
How do I see what features/ bug fixes have been done?
We're constantly updating and adding extra features to BoothBook, so how do you keep up? Visit the Change Log page Log into your BoothBook Go...
Thu, 28 Jun, 2018 at 4:31 PM
How do I see emails and messages that have been sent from my BoothBook system?
With BookBook's scheduled notifications, emails and messages get sent off to customers and staff without you having to lift a finger, but what if you d...
Wed, 7 Oct, 2020 at 4:32 AM
How to add a special offer banner, extra titles or messages on the booking form
Some BoothBook text areas allow HTML, CSS and Javascript, so are perfect for adding special offer banners, extra titles and messages. These areas can also b...
Wed, 30 Oct, 2019 at 1:39 PM
Embed Tawk.to Widget into Your BoothBook
This article is now out of date - please use this link for more information on Talk.to implementation and other chat widgets. Follow the video and the i...
Tue, 3 Sep, 2019 at 1:01 PM