Messaging & Conversations
Conversations can be used to communicate to new and existing customers through back and forth messaging and is available on the BoothBook Basic and Pro subs...
Tue, 30 Apr, 2019 at 5:18 PM
When talking to a customer through BoothBook conversations, you are shown all Leads & Bookings associated with that customer in the sidebar. Someti...
Tue, 13 Oct, 2020 at 7:34 PM
You can use canned responses in your messages to save time in responding to regular enquires or questions from customers. Below explains how to create a can...
Tue, 26 Feb, 2019 at 2:52 PM
To find the customer you would like to message, you can locate them by going into Bookings or Leads. Once you have found the customer you would like to mes...
Mon, 25 Feb, 2019 at 5:47 PM
1. You can locate the customer you would like to message by choosing from Bookings or Leads. Next you should select the conversation button which will take ...
Tue, 20 Nov, 2018 at 4:40 PM
By setting up canned responses, this will enable you to save time when communicating to customers through email and SMS. A canned response is a templated me...
Thu, 13 Dec, 2018 at 1:16 PM
By using Canned Responses within your messages this will ensure you save time, instead of having to write repetitive responses to customers for commonly ask...
Wed, 27 Feb, 2019 at 1:02 PM
When messaging customers you want to sign your emails and SMS messages with your Business signature, this ensures your messages appear professional & bu...
Thu, 13 Dec, 2018 at 4:27 PM
BoothBook allows you to sync your email IMAP account so it can import your conversation history with customers. To add your IMAP account details, click ...
Tue, 28 May, 2019 at 9:00 AM
There are two places in BoothBook we can add HTML signatures. In messages sent from the inbox & conversations area. In messages automated through sch...
Wed, 14 Oct, 2020 at 7:36 AM