Messaging & Conversations

How to use Conversations
Conversations can be used to communicate to new and existing customers through back and forth messaging and is available on the BoothBook Basic and Pro subs...
Tue, 30 Apr, 2019 at 5:18 PM
Active Lead/Booking Functionality
When talking to a customer through BoothBook, you are shown all Leads & Bookings associated with that customer in the side bar.  Sometimes, when a c...
Tue, 30 Oct, 2018 at 2:26 PM
How do I create canned responses or email templates?
You can use canned responses in your messages to save time in responding to regular enquires or questions from customers. Below explains how to create a can...
Tue, 26 Feb, 2019 at 2:52 PM
Send Messages to Customers
To find the customer you would like to message, you can locate them by going into Bookings or Leads. Once you have found the customer you would like to mes...
Mon, 25 Feb, 2019 at 5:47 PM
How to use Canned Responses in Messages
1. You can locate the customer you would like to message by choosing from Bookings or Leads. Next you should select the conversation button which will take ...
Tue, 20 Nov, 2018 at 4:40 PM
How to set up Canned Responses
By setting up canned responses, this will enable you to save time when communicating to customers through email and SMS. A canned response is a templated me...
Thu, 13 Dec, 2018 at 1:16 PM
Canned Responses Examples
By using Canned Responses within your messages this will ensure you save time, instead of having to write repetitive responses to customers for commonly ask...
Wed, 27 Feb, 2019 at 1:02 PM
How to create a Default Signature
When messaging customers you want to sign your emails and SMS messages with your Business signature, this ensures your messages appear professional & bu...
Thu, 13 Dec, 2018 at 4:27 PM
Syncing email account to Conversations with IMAP
BoothBook allows you to sync your email IMAP account so it can import your conversation history with customers. To add your IMAP account details, click ...
Tue, 28 May, 2019 at 9:00 AM
Adding a HTML signature to your emails
There are two places in BoothBook we can add HTML signatures. In messages sent from the inbox & conversations area. In messages automated through sch...
Thu, 31 Jan, 2019 at 1:24 PM