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Knowledge base
General
Set Up Your BoothBook | Video Tutorials
4
PART 1 - Set Up Your BoothBook in 1 Day*
PART 2: Contracts - Set Up Your BoothBook in 1 Day*
PART 3 - Set Up Your BoothBook in 1 Day*
PART 4 - Set Up Your BoothBook in 1 Day*
Getting Started
7
Creating a Subdomain and an A Record*
Preparing to move to BoothBook*
What's Next?*
Direct customers to BoothBook from my website*
Scheduled Notifications Examples*
View all 7
FAQ
24
What does "display order" mean?*
Emails going into spam folders or not being delivered?*
Upgrade My BoothBook Account
What to do about failed subscription payments?*
Can I Import Bookings From Another System?*
View all 24
BoothBook Configuration
41
Add Your Own Questions and Options to the Booking Form*
Customer Contracts, Terms & Conditions *
Enable Coupons, Vouchers & Discounts *
Update the How Did You Hear About Us Options*
GDPR Options, Data & Privacy Policy*
View all 41
Example Configurations
4
Use 'no price mode' to quote clients before they create a booking*
How to set up Additional Hours in Extras
How to Set up Backdrops as Extras*
Sample Automations
BoothBook Assets
12
Set Bookable Unit Availability*
Create and Manage Extras*
Create Event Types*
Setting Up The Template Chooser*
Create and Manage Packages*
View all 12
BoothGallery
13
Create a Business Page on BoothGallery*
Creating a BoothGallery Subdomain and an A Record*
I Use BoothBook, How Do I Claim My Free BoothGallery Pro Account?*
How Do I Connect My BoothBook and BoothGallery Account?*
What Can BoothGallery Do?*
View all 13
Manage Leads
11
Configure the Lead Centre*
Add A New Lead*
Update A Lead Status*
Convert a Lead into a Booking as an Admin*
Capture Leads Via Your Booking Form*
View all 11
Proposals
13
Proposals Overview*
How to Create a Proposal*
Update Proposal Display, Design & Style*
Edit Proposal Images*
Edit Proposal Text*
View all 13
Manage Bookings
24
Adding Manual/Cash Payment*
Adding New & Existing Bookings*
Viewing a Client Contract*
Manage Multiple Booth Bookings On One Date*
Manage One Booking Across Multiple Dates
View all 24
Manage People
13
Create New Staff Member Accounts*
Attendant Permissions*
Assigning Staff/Attendants To Bookings*
Staff Availability Calendar*
Upload Staff Instructions*
View all 13
Messaging & Conversations
13
How to use Conversations*
Conversations Active Lead/Booking Functionality*
How do I create canned responses or email templates?
Send Messages to Customers
How to use Canned Responses in Messages
View all 13
Troubleshooting
11
A customer has booked without paying a deposit*
How to improve website and BoothBook traffic*
Customer can't make a booking or payment*
Internet Explorer Display Issues*
Moved Domain Hosting Account? How to update your BoothBook Subdomain!*
View all 11
Analyse, Grow & Improve
7
Make BoothBook More Effective for Your Business**
How to Export Data*
How to add a Facebook pixel code*
How to View Statistics & Reports*
Zapier Integration*
View all 7
Developer API
5
Developer API Overview**
Accessing your BoothBook API Keys*
Response Errors*
Endpoint: Account*
Endpoint: Bookings*
Webforms
6
Sending E-mails after a Webform is Submitted*
What is a Webform? How do I create one?*
How do I use Components in Webforms?*
How do I use Conditionals in Webforms?*
How do I use Emails in Webforms?*
View all 6
Account & Billing
1
How to Cancel my BoothBook Account**
Automations
18
An Overview of Automations**
Automations: Sending an Email as an Action**
Automations: Sending an SMS/Text as an Action*
Automations: Exporting and Importing*
Automations: Sending a Conversation Message**
View all 18
Help Desk Software
by Freshdesk Support Desk