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Knowledge base
General
FAQ
15
What does "display order" mean?
Emails going into customers spam folders or not being delivered?
Upgrade My BoothBook Account
What to do about failed subscription payments?
Can I Import Bookings From Another System?
See all 15 articles
Getting Started
7
Creating a Subdomain and an A Record
Creating your Subdomain and A Record with GoDaddy
Quick Setup Guide
Inserting Existing Bookings
Direct customers to BoothBook from my website
See all 7 articles
BoothBook Configuration
27
Add Your Own Questions and Options to the Booking Form
Customer Contracts, Terms & Conditions
Enable Coupons, Vouchers & Discounts
GDPR Options, Data & Privacy Policy
How to change the look of your BoothBook
See all 27 articles
Example Configurations
2
How to set up Additional Hours in Extras
How to Set up Backdrops as Extras
BoothBook Assets
12
Set Bookable Unit Availability
Create and Manage Extras
Create Event Types
Setting Up The Template Chooser
Create and Manage Packages
See all 12 articles
BoothGallery
15
Create a Business Page on BoothGallery
Creating a BoothGallery Subdomain and an A Record
Finding my FaceBook Page ID
I Use BoothBook, How Do I Claim My Free BoothGallery Pro Account?
How Do I Connect My BoothBook and BoothGallery Account?
See all 15 articles
Manage Leads
8
Configure the Lead Centre
Add A New Lead
Update A Lead
Convert A Lead Into A Booking
Capture Leads Via Your Booking Form
See all 8 articles
Manage Bookings
12
Adding Manual/Cash Payment
Add Bookings As Admin
Viewing a Client Contract
How to Delete a Booking
Manage Multiple Booth Bookings On One Date
See all 12 articles
Manage People
7
Create New Staff Member Accounts
Attendant Permissions
Assign Staff To Bookings
Staff Availability
Upload Staff Instructions
See all 7 articles
Messaging & Conversations
7
Active Lead/Booking Functionality
How to set up Canned Responses
How to set up Conversations
Canned Responses Examples
How to create a Default Signature
See all 7 articles
Troubleshooting
6
A customer has booked without paying a deposit
Low Traffic Warnings - How to improve website and BoothBook traffic
Customer can't make a booking or payment
Internet Explorer Display Issues
Moved Domain Hosting Account? How to update your BoothBook Subdomain!
See all 6 articles
Analyse, Grow & Improve
4
How to Export Data
How to add a Facebook pixel code
How to View Statistics & Reports
Google Analytics
Developer API
5
Overview
Accessing your BoothBook API Keys
Response Errors
Endpoint: Account
Endpoint: Bookings
Help Desk Software
by Freshdesk